Privacy Policy

1. Types of information we collect

   • 1.1We may collect the following types of information:
     • (a)Interaction information: When you interact with our customer support over any medium, such interactions may be recorded and stored.
     • (b)Technical information about you: We automatically collect certain information from you when you use the Platform, including your IP address, location, other unique device identifiers, your browser type, language, the URL of the website which you may have used to reach our Platform, and cookies (defined below).
     • (c)Cookies: We use cookies, small text files that uniquely identify your browser and enable Us to recognize the information you have consented to give us, to store certain types of information each time you visit any page on our Platform. These cookies do not contain any personal information and you may choose what cookies you allow by managing your cookies settings on your browser. This will allow you to delete your browser cookies or disable them entirely, however, if you choose to disable all cookies, it will affect your overall experience with our Platform— it may make parts of our Platform non-functional or inaccessible to you in such cases. Therefore, we recommend that you enable cookies for our Platform. The cookies we collect are mainly used to serve advertising banners to you and in doing so we may use the services of third parties. Such third-party service providers do not know the name, phone number, address, email address, or any personal information about you, and no personal information is collected or used in this process.
     • (d)Web beacons: We use web beacons, images that are part of the web pages, also called pixel tags or clear gifs, in combination with cookies to understand how you interact with our Platform and the content therein. When you disable cookies, web beacons are also likely to become ineffective. You can also add browser extensions to specifically block web beacons.

2. How we use your information:

   • 2.1In addition to the uses of information described elsewhere in this Privacy Policy, we use your information to do the following:
     • (a)enable your access and use of the website;
     • (b)provide you with support; and
     • (c)enforce the terms and conditions and privacy policy.

3. How we store your information:

   • 3.1The information collected by us from Users of the Platform is securely stored and processed on servers located in India.
   • 3.2Some of our affiliates and/or service providers may store or process information in jurisdictions other than India.

4. How we share your information:

   • 4.1We may share your information with various third parties who assist us in providing you with our services, including the following:
     • (a)Advertisers and advertising networks that require the information to select and serve advertisements to you;
     • (b)Cloud storage providers to store the information you provide and for disaster recovery services, as well as for the performance of any contract we enter into with you;
     • (c)Analytics and search engine providers that assist us in the optimisation and improvement of the Platform; and
     • (d)Entities that provide us with marketing assistance;
     • (e)Entities that provide us with customer support services.
   • 4.2We may share your information with subsidiaries, affiliates and group companies of Gameskraft that aid us in the provision of our services and the functioning of the Platform, and for our internal business purposes. We may also share your information with subsidiaries, affiliates and group companies of Gameskraft for our internal business purposes including without limitation data analysis.
   • 4.3We may share your information with law enforcement agencies, public authorities, or other organizations, if legally required to do so, or if such use is reasonably necessary to:
     • (a)comply with any legal obligation, process, or request from government or judicial authorities;
     • (b)enforce our Platform Policies, including investigation of any potential violation thereof;
     • (c)detect, prevent, or otherwise address security, fraud, or technical issues; or
     • (d)protect the rights, property or safety of GamesKraft, our Users, third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud prevention).
   • 4.4The service providers we engage are bound by data processing agreements that require them to take sufficient technical and organizational measures to safeguard your information.
   • 4.5If we sell or otherwise transfer our business, or our assets, in full or part, to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), your information may be among the items sold or transferred. The buyer or transferee would be obligated to honour the commitments made in this Privacy Policy.

5. How long we retain your information:

   We retain your information for as long as is necessary to provide you with our services; thereafter, we may retain your information to comply with our legal obligations, resolve disputes and enforce our agreements, and to protect GamesKraft’s legal rights, subject to limitations under applicable law.

6. Security and protection of your information:

   • 6.1We use industry-standard and legally mandated safeguards to keep the information collected by us secure. These measures include periodic reviews of our data collection practices, storage and processing practices, cyber security measures such as encryption, and physical security measures to guard against unauthorized access to systems where we store Users’ personal information. We have a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adequate for the protection of personal information, including sensitive personal information

7. Information relating to children:

   The Platform is not intended or directed at anyone under the age of 18 years, and we do not knowingly collect or solicit any information from, or allow the registration on the Platform of, anyone under the age of 18 years. Upon learning that we have collected personal information from a User under the age of 18 years, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 18 years, please contact our Grievance Officer in the manner provided in Clause 10 below.

8. Third party platforms and services:

   The Platform may contain links to third-party websites or services (“External Resource”). Your browsing on and interaction with any External Resource, irrespective of whether the link to such External Resource originated on our Platform, is subject to the terms of use and privacy policies of such External Resource. We are not responsible for the functionality, privacy, or security measures of any other entity and this Privacy Policy will not govern your use and access of such website or service you are redirected to.

9. How to contact us:

   If you have any thoughts or questions about this Privacy Policy or the Platform, or any concerns or grievances about the processing of your personal information by us, please contact our Grievance Officer at:

   Name: Yugansh Goyal

   Email address: grievance.officer@gameskraft.com

10. Changes to this Privacy Policy:

    We may modify or update this Privacy Policy from time to time, and we will notify you, via email or in-app/website notifications of any such changes. However, you are advised to review this Privacy Policy periodically, as your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of such modification.

Last updated on October 7, 2022